Plant Warranty and Care

Country Farms provides a 1-Year Plant Warranty ( Installed Plants Only)

1 Year Warranty for Plants – 1 Time Replacement of all plants that Country Farms has planted subject to the following  exclusions:

  • No warranty exists on sod, annuals, Dogwood and Hemlock trees, sale or clearance plants.
  • No warranty on past-due accounts, or jobs that are not paid in full.
  • Neglect due to over/under watering
  • Damage from pests, rabbit, deer or other animals, vandalism or weather related issues, such as high winds, ice, hail, snow, drought, flooding.

Replacement of plant material is subject to availability. We reserve the right to substitute a different plant variety if we determine that the original plant has not adapted to the site. To ensure the survival of any replacement plants, replanting will be done only during appropriate planting seasons when weather conditions are favorable.

Warranty on Retail Plant Purchases

90 Day  – 1 Time Replacement

Warranty on plants purchased at our garden center is subject to the following  exclusions:

  • Evidence of neglect due to over/under watering.
  • Damage from pests, rabbit, deer or other animals, vandalism or weather related issues, such as high winds, ice, hail, snow, drought, flooding or other storm damage.
  • No warranty exists for plants that do not survive winter weather.
  • No warranty exists on sod, annuals, Dogwood and Hemlock trees.
  • No warranty exists on sale or clearance plants.
  • No warranty on past-due accounts.

Customer must provide receipt showing date purchased and must bring in plant in question.  Our garden center staff will evaluate the plant for above exclusions.

*  Purchase and use of Bio-Tone Starter fertilizer, which promotes root growth and reduces transplant shock, extends the 90 day warranty to 6 months with the above exclusions.

Plant Care

Following the installation of any plant material, proper maintenance is very important to ensure the successful growth and development of your new investment.

  1.  Watering: A consist ant watering schedule should be maintained for at least the first year.   Keep in mind this timetable can vary due to weather conditions, type of soil, and exposure to sun or shade. Effective watering is best achieved by turning the flow from your hose to a slow trickle and placing it at the base of each plant for several minutes. Length of watering time will very according to the size of your plant.
  2. Mulching:  Mulching around your plants helps to insulate the roots from the effect of adverse weather conditions.  In our dry summers a good covering of mulch (approx. 3-4 inches) will help to conserve precious moisture your trees and shrubs need. Mulch will reduce the ability of weeds to grow in your planting beds as well. Be careful not to pile mulch too deeply against the base of your plant reducing the air supply to the root system, this can be detrimental to the life of your plant.

New Lawn Care

We use sod and seed that meets or exceeds nationally recognized specifications .  We cannot be responsible for weather conditions and maintenance practices that adversely affect the lawn.

  1. We will provide, free of charge, up to ten pounds of seed for problem spots caused by adverse weather and will be glad to advise you with respect to proper care.
  2. If immediate spot re-seeding fails, we will work with you to achieve satisfaction.  There will be a labor and material charge for re-seeding .
  3. No warranty on past-due accounts, or jobs that are not paid in full.